![]() The 4J954EA laptop has between 2 and no bars on the WiFi, however the older 9QZ59EA has the full 5 bars. To be clear, I am only 1 room away and about 5m from the access point. I have upgraded all the drivers, spoke to HP support regarding one of the models and after re-installing all the chipset, wifi and BIOS updates, there has been no improvement on the signal strength. They are currently being used at different houses, at work on enterprise wireless networks and Home networks and ALL of these laptops have this issue. Testing side by side the two different laptops, it is clear the new WiFi cards cut out and unless you're sitting directly under your wireless router or access point, you will frequently lose WiFi connectivity.Īll 5 laptops I have bought have this issue. The 4J954EA models with the fault all have the new Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapters in them. Just want to let everyone know that I've been struggling with the purchase of 5 laptops (HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0004na (267R6AV) Model 4J954EA).Īfter extensive testing and comparison with other HP Envy Laptops (that work fine - Model 9QZ59EA - HP Envy x360 Convert 15-ee0000na), I have come to the conclusion that the WiFi adapter in the 4J954EA models has a hardware issue with them or the antennae array is misaligned or misconfigured. ![]() Business PCs, Workstations and Point of Sale Systems. ![]()
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